Hassle Free Refunds
Easy Claims - Expertly handled
Unclaimed funds from forgotten old accounts, rental bonds and investments are waiting to be claimed.
The recovery process can be complex, but it doesn't have to be.
Let our expert team handle the details and reunite you with 'Your' funds.
UNCLAIMED FUNDS IN AUSTRALIA
$1.8 Billion
Bank Accounts
$701 Million
Shares & Investments
$84 Million
Life Insurance
Why Money Goes Missing?
It's human nature to forget, and even the best kept records can have gaps.
It’s estimated that 1 in 3 people may have unclaimed money. The most common reasons are:
Forgotten Investments
It’s surprisingly common for people to lose track of their investments — like shares they bought years ago and then completely forgot about.
Acquisitions & Liquidations
Compulsory acquisitions or company liquidations may have occurred, and in some cases, it can take years for your capital to be returned — you may have missed the notification when it finally came through.
Relocated or Moved Houses
Whether you've moved overseas or relocated locally, it's easy to forget to update your contact details—making it difficult for organizations to reach you about money that rightfully belongs to you.
Your Refund in 4 Simple Steps - How it works?
We make a complex process incredibly simple. You don't pay a cent until your money is recovered.
Search
Confirm & Approve
Prepare & Lodge Claim
Our specialists search government records to uncover unclaimed funds that may belong to you.
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Confirm your Identity.
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Provide Proof of Connection
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Approve with a signed 'Authority to Act'
From paperwork to follow-ups, we take care of the entire process on your behalf. No stress, no time wasted.
Receive Refund
Once approved, the funds will be credited directly to your nominated account — no win, no fee and no upfront payment.
What Keeps us in Check?
What laws do you have to abide by?
Consumer protection laws, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, which also mandates that we follow correct procedures and provide accurate information. We are legally required to promptly refund your funds to your nominated bank account.
How do we stay up to date?
We are trained through Create, they serve as a third party validating our claim as refund professionals. We are frequently updated with industry information which keeps our knowledge and training relevant so you can be sure you are putting your trust in the hands of up-to-date industry experts.
Who is the central representative body?
The Unclaimed Money Association is the peak body for the Unclaimed Money Refund Industry within across Australia, representing the industry and setting general practice guidelines in correlation with governing bodies and in line with the governing laws for unclaimed money practices across our jurisdictions.
Our Story
We are a small family-run business with a simple mission: to help everyday people find money that’s rightfully theirs. We didn’t start out in finance or refunds. In fact, Refundly began when we found some money in our name that had been left unclaimed — money we didn’t even know. We’d moved house, life got busy, and somehow it slipped through the cracks. Sound familiar?
Since then, we’ve made it our goal to help everyday Australians track down and recover their lost or unclaimed funds. We know life can be unpredictable — and sometimes, a refund or recovery can come at just the right time.
And here’s the thing — we genuinely care. If you're going through a rough patch and can’t afford our service, let us know. If we’re in a position to help, we’ll waive the cost. Because this isn’t just business for us — it’s personal. It’s about helping people, the way we’d want someone to help us.
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